{"id":2084,"date":"2025-12-22T10:25:53","date_gmt":"2025-12-22T10:25:53","guid":{"rendered":"https:\/\/eventkit.ch\/?post_type=resource&#038;p=2084"},"modified":"2026-03-23T18:00:19","modified_gmt":"2026-03-23T17:00:19","slug":"gerer-informer-et-sensibiliser-les-benevoles","status":"publish","type":"resource","link":"https:\/\/eventkit.ch\/?resource=gerer-informer-et-sensibiliser-les-benevoles&lang=fr","title":{"rendered":"G\u00e9rer, informer et sensibiliser les b\u00e9n\u00e9voles"},"content":{"rendered":"<p>Les b\u00e9n\u00e9voles apportent des comp\u00e9tences et une force de travail indispensables \u00e0 la r\u00e9ussite d&#8217;une manifestation. Ils repr\u00e9sentent le visage de l\u2019\u00e9v\u00e9nement aupr\u00e8s du public, des participantes et participants, des artistes et des sponsors.<br><br>Dans le cas de manifestations r\u00e9currentes, leur fid\u00e9lisation est un enjeu cl\u00e9. De plus, ils jouent un r\u00f4le cl\u00e9 dans la mise en \u0153uvre concr\u00e8te de la strat\u00e9gie de durabilit\u00e9 et la diffusion des messages. La relation avec les b\u00e9n\u00e9voles doit donc \u00eatre entretenue avec soin.<\/p><h2 class=\"wp-block-heading\">Avant la manifestation<\/h2><ul class=\"wp-block-list\"><li>R\u00e9diger et transmettre en temps utile des cahiers des charges pour les diff\u00e9rentes t\u00e2ches confi\u00e9es aux b\u00e9n\u00e9voles.<\/li>\n\n<li>Le cas \u00e9ch\u00e9ant, faire signer un contrat aux b\u00e9n\u00e9voles occupant des postes cl\u00e9s.<\/li>\n\n<li>D\u00e9finir clairement les contreparties (d\u00e9fraiement, repas, acc\u00e8s \u00e0 certaines zones, etc.).<\/li>\n\n<li>Valoriser leur contribution dans les communications et les remercier explicitement.<\/li>\n\n<li>Pr\u00e9senter les objectifs et actions retenues en mati\u00e8re de durabilit\u00e9, ainsi que les raisons de ces choix.<\/li>\n\n<li>Souligner l\u2019importance du r\u00f4le des b\u00e9n\u00e9voles dans l\u2019atteinte des objectifs.<\/li>\n\n<li>Adapter, si n\u00e9cessaire, la charte des parties prenantes internes et demander aux b\u00e9n\u00e9voles de la respecter.<\/li>\n\n<li>Pr\u00e9parer un m\u00e9mo court et accessible r\u00e9sumant les principales mesures du plan d\u2019actions de durabilit\u00e9.<\/li>\n\n<li>Identifier des actions concr\u00e8tes que les b\u00e9n\u00e9voles pourront mettre en \u0153uvre eux-m\u00eames.<\/li>\n\n<li>Se procurer des t-shirts de travail adapt\u00e9s \u00e0 plusieurs \u00e9v\u00e9nements, avec des badges nominatifs interchangeables. Il vaut mieux offrir des cadeaux immat\u00e9riels ou des produits consommables (par exemple, des aliments biologiques\/r\u00e9gionaux ou des bons pour des services durables).<\/li><\/ul><h2 class=\"wp-block-heading\">Pendant la manifestation<\/h2><ul class=\"wp-block-list\"><li>Encadrer les b\u00e9n\u00e9voles tout au long de la manifestation et accompagner leur travail.<\/li>\n\n<li>Int\u00e9grer syst\u00e9matiquement les actions de durabilit\u00e9 dans les s\u00e9ances de coordination.<\/li>\n\n<li>Les informer r\u00e9guli\u00e8rement sur :<ul class=\"wp-block-list\"><li>l\u2019\u00e9tat d\u2019avancement des actions,<\/li>\n\n<li>l\u2019impact de leur contribution,<\/li>\n\n<li>l\u2019importance de leur exemplarit\u00e9 vis-\u00e0-vis du public.<\/li><\/ul><\/li>\n\n<li>Reconna\u00eetre et valoriser leur apport dans la communication en continu.<\/li><\/ul><h2 class=\"wp-block-heading\">Apr\u00e8s la manifestation&nbsp;<\/h2><ul class=\"wp-block-list\"><li>D\u00e9livrer une attestation mentionnant les t\u00e2ches r\u00e9alis\u00e9es (cf. cahier des charges).<\/li>\n\n<li>Proposer un questionnaire de satisfaction et analyser les r\u00e9sultats pour identifier des pistes d\u2019am\u00e9lioration.<\/li>\n\n<li>Organiser une s\u00e9ance de cl\u00f4ture avec une pr\u00e9sentation transparente du bilan de durabilit\u00e9.<\/li>\n\n<li>Mettre en avant les succ\u00e8s et les points \u00e0 am\u00e9liorer.<\/li>\n\n<li>Valoriser le r\u00f4le des b\u00e9n\u00e9voles en montrant concr\u00e8tement comment leur engagement a contribu\u00e9 aux objectifs.<\/li>\n\n<li>Les remercier de mani\u00e8re conviviale (p.ex. repas de remerciement).<\/li>\n\n<li>Int\u00e9grer un remerciement explicite dans la communication finale pour souligner leur r\u00f4le et leur importance.<\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>Les b\u00e9n\u00e9voles apportent des comp\u00e9tences et une force de travail indispensables \u00e0 la r\u00e9ussite d&#8217;une manifestation. Ils repr\u00e9sentent le visage de l\u2019\u00e9v\u00e9nement aupr\u00e8s du public, des participantes et participants, des artistes et des sponsors. Dans le cas de manifestations r\u00e9currentes, leur fid\u00e9lisation est un enjeu cl\u00e9. De plus, ils jouent un r\u00f4le cl\u00e9 dans la [&hellip;]<\/p>\n","protected":false},"featured_media":1642,"parent":0,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","_eventkit_link":"https:\/\/eventkit.ch\/wp-content\/uploads\/2025\/12\/1.5_Gerer_informer_et_sensibiliser_les_benevoles_EVENTKIT_FINAL.pdf"},"resource_category":[187],"audience":[],"contenttype":[216],"class_list":["post-2084","resource","type-resource","status-publish","format-standard","has-post-thumbnail","hentry","resource_category-organisation-communication","contenttype-fiches-dinformation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>G\u00e9rer, informer et sensibiliser les b\u00e9n\u00e9voles - EventKit<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/eventkit.ch\/?resource=gerer-informer-et-sensibiliser-les-benevoles&lang=fr\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"G\u00e9rer, informer et sensibiliser les b\u00e9n\u00e9voles - EventKit\" \/>\n<meta property=\"og:description\" content=\"Les b\u00e9n\u00e9voles apportent des comp\u00e9tences et une force de travail indispensables \u00e0 la r\u00e9ussite d&#8217;une manifestation. 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